Privacy Policy

Birchwood Trading respects your online privacy and security.


 

Personal Information

We will only collect, store or use your personal information lawfully (in accordance with the data protection act 1998).

We may collect information about you for a number of reasons:

  • To enable us to process an order placed on our website
  • To enable us to respond to enquiries
  • To provide you with a good service
  • To keep you informed

We may email you about future promotions and products that we think may be of interest. You can choose to opt out of these emails at any time.

The type of information we may collect about you is as follows:

  • Address
  • First Name
  • Surname
  • Contact Phone Number
  • Fax Number
  • Email Address

We will never collect sensitive information without your consent. You can check any information we hold about you by emailing us. If information is inaccurate we will delete or amend promptly.

The information we hold will be held securely in accordance with our internal security policy.


 

Google Analytics

This website uses Google Analytics to help analyse how users use the site. The tool uses "cookies", which are text files placed on your computer, to collect standard internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitor's use of the website and to compile statistical reports on website activity for Birchwood Trading.

We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any personally identifiable information of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any personally identifiable information from any source, unless you explicitly submit that information via a fill-in form on our website.


 

Cookies

Birchwood Trading use cookies in order to make this Website easier to use, to support the provision of relevant information and functionality to you, as well as to provide us with information about how this Website is used so that we can make sure it is as up to date, relevant and error free as we can. Our site may also use third party cookies through its use of third party code including but not limited to Google Analytics, Twitter, etc.

By using this Website you agree to the use of cookies. Please note that certain cookies may be set the moment you start visiting this Website. These will be session cookies on your first visit to this Website. If you continue to use or revisit this Website then persistent cookies of the types described below will be served. You can choose to manage the cookies we use on this Website through your browser settings at any time. For more information about how to do this, and about cookies in general, you can visit www.allaboutcookies.org.

Please note that preventing cookies will impact the functionality or performance of this website, or prevent you from using services provided through it such as logging in to your account and the shopping basket. If you choose to prevent cookies, we cannot guarantee access to the services provided through this Website or be sure how this Website will perform during your visit. Doing so will also affect our ability to update this website to cater for user preferences and improve its performance.

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